Privacy Policy

At Senior Services Guide, accessible from https://seniorservicesguide.com.au/, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our users, how we use, share, and safeguard that information, and your rights regarding your personal data.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: This includes name, email address, phone number, and other contact details you provide when you interact with our site, such as when filling out forms or subscribing to our newsletter.

Non-Personal Information: We automatically collect information such as your IP address, browser type, device information, and browsing patterns through cookies and similar technologies.

Third-Party Information: If you choose to interact with third-party services through our site (e.g., social media), we may receive information from these platforms as part of that interaction.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Services: We use your personal and non-personal information to offer services, respond to enquiries, and enhance your experience on our website.

Communication: We may use your contact information to send newsletters, updates, or promotional materials. You can opt out of these communications at any time.

Analytics: Non-personal data helps us analyse user behaviour and website performance to improve our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website (e.g., hosting, analytics).

Legal Compliance: We may disclose your information if required by law or in response to legal proceedings.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand how you use our site and enhance its functionality. You can control cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorised access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.

Correction: Request corrections to any inaccurate or incomplete data.

Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

Opt-Out: Opt out of marketing communications at any time.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed towards children under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.